Refund Policy

At inspired-livingshop.com, we want you to love every piece you bring into your home. We understand that selecting home décor and furnishings is a deeply personal experience, and sometimes an item may not feel quite right once it arrives. Our refund policy is designed to be clear, fair, and straightforward, so you can shop with confidence.

Eligibility for Returns

Most home décor items are eligible for return if you are not completely satisfied with your purchase. To qualify for a return, items must be in their original condition—unused, unaltered, and free from damage—and returned in their original packaging with all tags, labels, and accessories intact. We carefully inspect each item before it leaves our warehouse, and we ask that you treat your purchase with the same care when preparing it for return.

Certain categories of products are not eligible for return due to their nature. These include vintage and one-of-a-kind pieces, custom-made or made-to-order items, fabric swatches, area rugs, lighting fixtures, and clearance or final-sale merchandise. Custom upholstery and bespoke furniture orders are also final sale, as they are crafted specifically to your unique specifications and cannot be restocked. Please review the product page carefully before purchasing, as these exclusions are clearly noted for each item.

How to Initiate a Return

To begin a return, simply reach out to our customer care team. We will guide you through the process and provide you with all the information you need to send your item back to us. Returns must be initiated within a reasonable period following the delivery of your order. Once your return request is approved, we ask that you ship the item back to us promptly.

When returning an item, we recommend using a trackable shipping method to ensure your package arrives safely. You are responsible for the condition of the item during transit, so please pack it securely using the original packaging whenever possible. We are not responsible for items that are lost or damaged in transit back to us.

Refund Processing

Once we receive your returned item and verify that it meets our eligibility criteria, we will process your refund. Refunds are issued to the original payment method used at the time of purchase. Please allow a reasonable period for the refund to appear on your account, as processing times may vary depending on your financial institution.

For approved returns, we refund the purchase price of the item. In some cases, a restocking fee may apply to certain product categories to cover the cost of inspecting, repackaging, and returning the item to inventory. This fee, if applicable, will be clearly communicated to you during the return process and deducted from your refund amount.

Damaged or Defective Items

We take great care in packaging every order to ensure your items arrive in perfect condition. However, we understand that damages can occasionally occur during shipping. If your item arrives damaged or defective, please notify us immediately upon receipt. We ask that you inspect your order as soon as it arrives and report any issues to us within a short window of delivery. Our team will work promptly to arrange a replacement or provide a full refund, depending on your preference and product availability.

When reporting damage, please include clear photographs of the damaged item and its packaging. This helps us understand what went wrong and improve our shipping processes. We are committed to resolving damage claims quickly and fairly.

Exchanges

If you would prefer a different item rather than a refund, we are happy to facilitate an exchange where available. Exchange requests are subject to product availability. If the item you wish to exchange for is not in stock, we will issue a refund to your original payment method instead, and you may place a new order for the desired item at your convenience.

Final Sale Items

Please note that items marked as final sale cannot be returned, exchanged, or refunded for any reason. These include clearance merchandise, vintage pieces, custom orders, made-to-order items, swatches, rugs, lighting, and any products priced as final sale on the product page. We encourage you to review all product details, dimensions, and descriptions carefully before purchasing final-sale items, as all sales are considered final.

Our Commitment to You

We believe that every piece in your home should bring you joy. If something does not feel right, we want to make it right. Our team is here to assist you throughout the return process and answer any questions you may have. We value your trust and are committed to providing a seamless shopping experience from the moment you browse our collection to the moment your items arrive at your door.

This refund policy applies exclusively to purchases made through inspired-livingshop.com. We do not operate physical retail locations, so all returns must be processed through our online return system. We appreciate your understanding and look forward to helping you create a home you love.